Returns & Exchanges
We want you to love your SwimZip. If you find it is not the right fit for your child, you may return or exchange the SwimZip within 15 days of purchase. SwimZip product must be returned in new condition (ie: not worn, not washed) with tags still attached and must be accompanied by our return form.
There is a $3.00 restocking fee per item on all returns, no matter the payment method.
105 East St #29010
Parkville, MO 64152
We advise you to send your return or exchange with a tracking number number to avoid any missing packages by the carrier.
If you have any more questions please email us hello@SwimZip.com.
Please note with COVID 19 we are taking extra safety precautions to keep our employees safe. Return/exchange processing will take an extended time to allow for the safety of our employees handling returned items. Thank you so very much for your understanding during this time!