We want you to love your SwimZip.
If you find it is not the right fit, you may exchange or return the SwimZip within 15 days of purchase.
SwimZip product must be returned in new condition (ie: not worn, not washed) with tags still attached and must be accompanied by our return form.
Product received worn, washed or without tags attached will be donated and no refund or exchange will be issued.
There is a $3.00 restocking fee per item on all returns, no matter the payment method.
NO RETURNS OR EXCHANGES WILL BE ISSUED FOR FINAL SALE PURCHASES.
ALL INTERNATIONAL PURCHASES ARE FINAL
105 East St #29010
Parkville, MO 64152
We advise you to send your return or exchange with a tracking number to avoid any missing package issues with the carrier of your choice. Customer is responsible for all return shipping costs.
If you have any questions please email us at hello@SwimZip.com.
Please note with COVID 19 we are taking extra safety precautions to keep our employees safe. Return/exchange processing will take an extended time to allow for the safety of our employees handling returned items. Thank you so very much for your understanding during this time!