We want you to love your SwimZip....

 

and we understand if you didn't love everything you ordered - we still love you!  

Best Sun Safe Swimwear Designed in USA as seen on shark tank family matching swimsuit

Exchanges and returns just got a WHOLE lot easier thanks to our new online exchange and returns portal. Making an exchange or return is super simple - simply search RETURNS or EXCHANGE on the site.

There's a step-by-step guide below to show you how to complete a return but it's so easy to do, you'll have it nailed after the first time you try it. And if for any reason you don't, you can always reach out to our Customer Service team who can help you out.

SwimZip Returns and Exchanges extremely easy best swimwear designed by mom shark tank

 

RETURN POLICY

You may exchange or return SwimZip items within 15 days of delivery date.

SwimZip product must be returned in new condition (ie: not worn, not washed) with tags still attached and must be accompanied by our return form.  

Product received worn, washed or without tags attached will be donated and no refund or exchange will be issued.

There is a $3 restocking fee per item on all returns, no matter the payment method. This fee is included in the handling fee. This restocking fee is charged on each item returned for refund. 
It is not charged on exchanged items. 

Customer is responsible for all shipping costs, which are included in the handling fee.

Start your return now

ANY PURCHASE MADE WITH A DISCOUNT OF 35% OR MORE IS FINAL SALE.

NO RETURNS OR EXCHANGES WILL BE ISSUED FOR FINAL SALE PURCHASES. 

ALL INTERNATIONAL PURCHASES ARE FINAL

Returns & Exchanges Mailing Address:
SwimZip
Attn:  Return/Exchanges
1201 Saline St 
North Kansas City, MO  64116

 

If you have any questions please email us at hello@SwimZip.com.