Privacy/Security - Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We will gladly refund an UNWORN SwimZip with it's original packaging (tags attached, and in clear plastic bag). If you would like to make a return please enter this form and include it in your return http://www.swimzip.com/pages/returns-exchanges WITHIN 15 DAYS OF CUSTOMER RECEIPT DATE to arrange return. Once the SwimZip have been received and inspected into our distribution facility then we will issue a refund less shipping charges. Your refund will be issued in the original payment method. There is a $3 restocking fee for all refunded SwimZips.
Please make sure your STYLE SELECTION, SIZE AND ADDRESS* are correct before you purchase! Once orders are placed we can not change them. We are working our hardest to get your SwimZip order to you as quickly as possible. As soon as your order comes in, our distribution center starts processing it. If we are able to change the address or size or style for your prior to shipment there will be an additional $3 fee that the warehouse charges.
ALL INTERNATIONAL PURCHASES ARE FINAL.
We will gladly exchange an UNWORN SwimZip's in their original packaging WITHIN 30 DAYS OF PURCHASE RECEIPT DATE. If you would like to schedule an exchange, please fill out this form http://www.swimzip.com/pages/returns-exchanges WITHIN 30 DAYS OF PURCHASE RECEIPT DATE to arrange exchange. Once the SwimZip's have been received and inspected into our facility then we will ship your new items to you. There is a $3 restocking fee for all exchanges on SwimZips.